I've just got back from Dubai where I spent the past three days attending the Leaders in Dubai business forum. My original plan was to blog from the forum but unfortunately this was not to happen. I stayed at the Novotel which is attached to the convention center. Unlike most hotels in Dubai which offer free WiFi in their lobbies, the Novotel only offers an Etisalat iZone hotspot but, get this, they don't sell the prepaid cards which you need to access this hotspot. You, the hotel resident, should know to get one with you if you want to use thia hotspot. Where is this mysterious card sold? At any Etisalat shop. I visited 3 Etisalat stores while I was in Dubai and not one of them had a supply of iZone cards because as one store manager told me "they sell very fast". One thing I learned from this experience is that Etisalat stores in Dubai have horrible customer service. (Etisalat's website says you can buy iZone time online, but I couldn't figure how to do it, and one of their store managers told me that it can't be done.)
The business forum was mostly very good. I got to see some impressive speakers such as Prof. Mohammad Yunus, Richard Branson, Malcolm Gladwell, and Kofi Annan. I might post later about my impression of some of them and particularly what they had to say.