Saturday, September 24, 2005

Aiwa?

I spent about 15 minutes this morning trying to get someone on the phone at a certain ministry which shall remain unnamed. I must have talked with about 7 people as I dialled number after number from the ministry's phone list. Most of them picked up the phone with the extremely annoying greeting "aiwa?" though one or two had the only slightly more polite "na3am?". Not one of them identified which ministry or which department I had called. I had to spend about half a minute with each of them confirming that I had called a ministry, not a house. Hell even if I had called someone's house I'd expect a "salam 3alaikum" or even a "hello" not a stupid "aiwa?".



13 comments:

Wardat_il'7leej said...

Hahaha...i haven't experienced this but would be annoyed and simply embarrass the person by formally greeting them

kaya said...

I agree with wardat.I have experienced this and I make sure to go thru the basics and repeat myself twice at least to confirm that it is indeed the place where Im supposed to have called.Which is as polite as it gets to let the other person know he is incompetent.

DevilishAngel said...

I absolutely loathe that AIWA phrase tooooo my GOD its annoying min galb! I don't consider it a "greeting" its more like someone maleh bareth to talk and is answering u half heartedly..

NiGhTFaCe said...

I guess these people got bored of mentioning the place.

Namika said...

not surprising at all..

Nash said...

I think its more to do with staff training

OceanDream said...

Or lack thereof

Irony said...

That's disgustingly rude I would have told him/her w3leikum salam or shut the phone on thier faces!

Balqis said...

there's a guy in omantel who always answers Salam alaikum wa rahmatullah wa barakatuh
that's nice but bit long
in general anyway most say naaam not aiwa

Arabian Princess said...

if I picked the phone at my office, I would never tell them where I work .. I expect it to be someone who knows it!!

Some people beleive that the person calling should say alsalam alykum before and not the receiver .. well personally I dont care .. aiwa, na3am, hello, alsalam 3alykum as long as the person picks up the phone :p

muscati said...

AP- sorry but I totally disagree with you. It is only proper for the person who picks up the phone to identify the place and greet you.

When you call up a ministry or a company, anyplace other than a residence, if they pick up the phone in an informal or rude way it puts you off and the first thing that you think is "have I called the wrong place? Did I get someone's house instead?"

Where I work we can actually get in trouble if we don't formally greet the caller and identify the place.

Queen Daallo said...

No need to wonder, its happening everywhere.

"Aiwa" sounds like "efff what the hell you want?!". Not welcoming at all.

Ya tura...is it the life that's getting so fast and ppl have no time to check their words b4 saying them OR its normal but we're so fussy about everything nowadays ?!

QD

PizzaQueen said...

I like this Minister :


http://www.khaleejtimes.com/DisplayArticle.asp?xfile=data/theuae/2005/December/theuae_December243.xml§ion=theuae